How hospitality employers can make better use
of their internal staff
Managing a workforce of casual and part time staff can sometimes be a nightmare for hospitality employers. If you don’t do it properly your managers will struggle to fill shifts and workers won’t be able to access extra shifts when they need them. If your staff aren’t getting the work they want they’ll often move on, leaving you to spend thousands on recruiting services or labour hire. It is critically important that your business can maximise the use of internal staff so these costs can be kept under control.
How can you make the most of the staff you have?
Encourage staff to swap shifts rather than ask for time off.
A vacant shift can be hard to fill when nobody feels any obligation to put their hand up. By swapping a shift, your staff can help each other out and ensure they don’t create any holes in your schedule. It also means casual staff won’t miss out on the hours they need each week.
Streamline staff availability.
Keeping a staff availability up to date can be the bane of a managers existence sometimes, so keep the process as streamlined as possible. Set a deadline for availability to be submitted and stick to it. If your staff are constantly changing and updating their availability you’ll never anything else done! There will always be a few changing things around at the last minute so try and ensure the majority are as organised as possible.
Encourage your staff to work to a monthly schedule.
Casual and part time hospitality workers tend to be quite a young workforce, and sometimes it’s hard to get them to plan anything more than a few days ahead! Encourage your staff to get their availability in at least a month in advance, and return the favour by keeping yourself organised enough to make sure they get their rosters a few weeks in advance also.
Use technology to improve internal communication.
Many emerging tech platforms can make managers lives easier by automating the most time consuming tasks. Emprevo allows managers and employees to get in touch quickly and easily to ensure shifts get filled when there’s a hole in your schedule. Emprevo allows you to cut down your use of labor hire by maximising the use of your internal staff. The platform also allows staff to manage their own availability 24/7, so you’ll only ever contact staff members that are available at the times you need them.
If you’re struggling to make the best use of your existing hospitality staff please get in touch with us so we can show you how Emprevo can help your business.
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