Privacy Policy

We are committed to the protection of your Personal Information in accordance with:

  • – the Australian Privacy Act 1988 (Cth), and
  • – the Australian Privacy Principles, and the guidance and codes of practice issued by the Office of the Australian Information Commissioner in force and issued from time to time.

1.1 This Privacy Policy sets out how Emprevo Ltd ABN 62 168 062 020 and Emprevo Services Pty Ltd ACN 603 309 860 and their related entities (“we”, “us” or “our”) collect, use, manage, and store Personal Information in connection with the Emprevo Worker Marketplace (Emprevo Platform), the Emprevo website, engagement through our business development activities (Client Prospects) or any other interaction that a person may have with Emprevo involving the collection of Personal Information and is available on Emprevo’s website (

1.2 By using Emprevo’s website or the Emprevo Platform, engaging with our Business Development team or through some other interaction with Emprevo, you acknowledge that you have reviewed the terms of this Privacy Policy and agree that we may collect, use, process and transfer your Personal Information in accordance with this Privacy Policy. If you do not agree with these terms, you may choose not to provide any Personal Information and not use our site or the Emprevo Platform or engage with us in any other way.

a) Personal Information means any information or opinion about a natural person (whether or not true) by which that person is identified or which renders that person reasonably identifiable;
b) Sensitive Information means information about an individual’s race, political opinions, religious beliefs, philosophical beliefs, membership of a trade union, sexual preference, criminal record, or health, genetic or biometric information;
c) “you” and “your” means a user of the Emprevo Platform or Emprevo website (User), a Client Prospect or other person whose Personal Information we have, with your knowledge, collected.

2.1 The Personal Information that we collect, or hold will depend on the context in which we collect it, and may include:
a) name and contact information;
b) employment information (including company name, employment location and role);
c) (c) telephone or mobile phone numbers;
d) email addresses and
e) any other Personal Information you submit to us, as well as any other information that we consider necessary to perform our services.

2.2 Where you provide us with Personal Information about another person (e.g. information relating to a client’s employee or representative), we rely on you having informed the individuals whose information is being provided to us about our role in collecting Personal Information and, where necessary, informed them about this Privacy Policy. By providing Personal Information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.

3.1 We collect Personal Information in a number of ways, including as relevant:
a) where you or your employer provide information directly to us for uploading to the Emprevo Platform or for administrative purposes related to the Emprevo Platform;
b) when you activate your account with us;
c) where you interact directly with our employees and such other persons acting for us or on our behalf, such as our client services team, including from electronic queries sent to us;
d) where you provide information directly to us during a recruitment process
e) from third parties, such as our service providers;
f) through other clients (for example from your employer);
g) through marketing and business development activities or events;
h) where you provide feedback to us;
i) from our related entities; and
j) from publicly available sources of information.

3.2 The performance of our services may from time to time involve the collection of Personal Information from data being analysed by our service (such as when included in data that passes through or is processed by the Emprevo Platform).

3.3 We do not generally collect Sensitive Information about individuals. If we do collect, use or disclose Sensitive Information about you, we will only do so where it is reasonably necessary to conduct our business and we have obtained your consent or where it is required by law.

3.4 If you do not wish for your Personal Information to be collected in a way anticipated by this Privacy Policy, you must notify us in writing and we will use reasonable endeavours to accommodate your request. If you do not provide us with your Personal Information, we may not have sufficient information to conduct our business and we may be limited in our ability, as relevant:
a) to provide you services using the Emprevo Platform;
b) to keep you informed of company updates and services information;
c) to conduct our operations properly;
d) to communicate messages or notifications to you or from you; or
e) to respond to your inquiry or request.

4.1 We collect, use and disclose Personal Information for the primary purpose of conducting our business, which includes as relevant:
a) verifying your identity;
b) providing the services you require including access to the Emprevo Platform;
c) managing and administering those services;
d) monitoring network use, quality and performance;
e) operating, maintaining, developing, testing and upgrading the Emprevo Platform;
f) allowing Users to communicate with other Users to the extent enabled by the Emprevo Platform;
g) contacting you in any way (including mail, email, phone, text, multimedia messages or notifications) about products and services offered by us;
h) informing you of ways the services provided to you could be improved;
i) fraud checking and quality control;
j) researching and developing our services;
k) responding to enquiries or requests;
l) complying, in the case of our employees, with our obligations to the Australian Tax Office and similar entities;
m) sending you direct marketing material relating to services offered by Emprevo (see 8 below);
n) where you otherwise provide your consent, whether express or implied; and
o) where otherwise required by law.

4.2 In general, the primary principle is that we will not use any Personal Information other than for the purpose for which it was collected, except with the individual’s permission or as otherwise permitted by law. The purpose of collection is determined by the circumstances in which the information was collected and/or submitted.

4.3 In conducting our operations, we may share some of your Personal Information with third parties such as outsourced service providers and contractors. Unless you have agreed, these parties are not allowed to use your Personal Information for any other purpose except to assist in conducting our business. In particular and as relevant, we may disclose your Personal Information to:
a) your employer;
b) our business partners;
c) third party technology providers;
d) any other third parties incidental to us carrying out our functions;
e) other service providers or referral partners in order to provide our services to you, or to assist our functions or activities (such as law firms);
f) where you otherwise provide your consent, whether express or implied; and
g) where otherwise required by law.

4.4 We will retain Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

4.5 Except to the extent allowed under this Privacy Policy, we will not disclose, sell, rent or lease an individual’s Personal Information to unrelated third parties under any circumstances.

5.1 When you access our website or the Emprevo Platform from a computer, mobile phone, or other device, we may make a record of your visit and logs for statistical and business purposes and we may collect information including: the User’s server address, domain name and IP address; the date and time of visit; the pages accessed and documents downloaded; the previous site visited; the operating system used; and the type of browser used. We may also track some of the actions you take on our website or the Emprevo Platform such as when you provide information or content to us.

5.2 We may use “cookies” (small pieces of data we store for an extended period of time on your computer, mobile phone, or other device) to make our website or the Emprevo Platform easier for you to use. We also use them to know when you are interacting on our website. Data collected through the use of cookies may include Personal Information. You can remove or block cookies using the settings in your browser, but in some cases this may impact your ability to use some areas on our website.

5.3 If you access our website or the Emprevo Platform from outside Australia, you accept responsibility for ensuring or confirming compliance with all laws in that jurisdiction that apply to you as a result of that access or any consequent transactions or dealings with us, the website or other Users.

5.4 We use cookies to protect and ensure the security of information that you give to us on our website. You should keep any passwords or access codes that you have confidential. They are used to control your access to the Emprevo Platform and are important in helping us to maintain the security of your Personal Information and the integrity of the Emprevo Platform and its services.

6.1 Where we hold your Personal Information, we will take reasonable steps to ensure that the information is secure and may only be accessed by authorised persons. Where we store your Personal Information electronically on our database, we use secure servers and there are restrictions as to who has access to that information through password protection including 2-factor authentication. Notwithstanding the security measures implemented by us, you should be aware that there are risks in transmitting information across the internet. While we take measures to protect your Personal Information, we cannot warrant the security of information transmitted to us online.

6.2 Although we take all reasonable measures, we are not responsible for third party circumvention of security measures on our electronic databases or at any of our premises. Please note that third party recipients of Personal Information, as provided for under paragraph 4.3, may have their own privacy policies and we are not responsible for their actions, including their handling of Personal Information.

6.3 We cannot control the actions of other Users with whom you share your information. Further, we cannot guarantee that only authorised persons will access your Personal Information. Please notify us immediately if you believe there has been any unauthorised access to your information.

6.4 If any Personal Information that we hold is no longer required for the purpose for which it was collected and no applicable law requires us to retain that information, we will take reasonable steps to de-identify or destroy the information.

7.1 We will use reasonable steps to ensure the Personal Information we hold is complete, up to date and accurate, so far as it is practicable for us to do so.

7.2 You may request access to the Personal Information we hold about you by contacting our Privacy Officer at any time.

7.3 Subject to paragraph 7.4, if Personal Information we hold about you is incorrect, we will, on your request to correct it or where we are satisfied that the information is inaccurate, out of date, incomplete, irrelevant or misleading, take such steps as are reasonable in the circumstances to ensure that the information is corrected or removed from our databases as appropriate.

7.4 If you request us to correct Personal Information that we hold about you and we refuse to do so, we will, to the extent reasonable, provide you a written response as to our reasons.

8.1 From time to time, we may use your Personal Information for direct marketing purposes (for an indefinite period). This includes sending you updates about new opportunities. When we contact you, it may be by mail, telephone, email or SMS. Where we use or disclose your Personal Information for the purpose of direct marketing, we will:

a) allow you to ‘opt out’ or, in other words, allow you to request not to receive direct marketing communications; and
b) comply with a request by you to ‘opt-out’ of receiving further communications within a reasonable time frame.

8.2 You may ask to be removed from our marketing lists at any time by directly contacting us. If you don’t wish to receive direct marketing materials, please contact our Privacy Officer using the details set out at the end of this Privacy Policy.

9.1 If you are concerned about our handling of your Personal Information, please address your complaint in writing to our Privacy Officer using the contact details below.

9.2 At all times, privacy queries or complaints will be treated seriously and in a confidential manner. We ask that when contacting us you provide us with as many details as possible in relation to the query or complaint you have.

9.3 The Privacy Officer will co-ordinate the investigation of any complaint and any potential resolution of a complaint. We will aim to resolve all complaints as soon as practicable.

9.4 If you are not satisfied with our handling of your complaint, you may refer the matter to the Office of the Australian Information Commissioner in Australia or the Office of the Privacy Commissioner in New Zealand (as relevant).

10.1 You can contact us about how we have handled your Personal Information at any time or if you would like to access, update or correct the Personal Information we hold about you.

10.2 All correspondence with regards to privacy should be addressed to:

Privacy Officer

Emprevo Ltd

Level 2, 100 Cubitt Street Cremorne VIC 3121

or by email:

11.1  From time to time we may make changes to this Privacy Policy to meet legislative changes and business requirements. If we make changes to this Privacy Policy we will notify you by publication on our website. The revised version of this Privacy Policy will be effective at the time we post it.